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Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and our medical staff alike.
We designed a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in beautiful spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2020 as proof of concept, and are now entering an expansion phase that will take us to several new markets in 2022 and beyond.
This is the fifth company that Small Door's founders have been involved in building. In building Small Door, they partnered with the people responsible for beloved consumer experiences like Warby Parker and Sweetgreen, in addition to healthcare innovators such as One Medical Group, CityMD and Flatiron Health.
Small Door has raised $25 million from Lerer Hippeau, Primary Ventures, Brand Foundry, Toba Capital, and Pentland Group. The broader management team brings experience from JustWorks, Casper, One Medical Group, Soulcycle, Warby Parker, Sweetgreen, The Wing, Gilt Groupe, Lightspeed, and Outbrain.
Our core values of high standards, collaboration, transparency, respect and ownership sit at the heart of Small Door and set the ground rules for all that we do. As we seek to grow our brand and membership, we constantly challenge ourselves to keep them at the forefront.
At Small Door, I appreciate that everyone has their own strong suits and takes time to learn from each other. Working here has been an enriching experience for me. Everyone is acknowledged and validated no matter how big or small their role.
I enjoy working for a company that truly wants to see you succeed and help you grow in your career. I started in one position and quickly learned what about my job I enjoyed doing the most. With the support of my manager, I was able to grow into a position that allowed me to develop my leadership skills.
Member Experience Manager
Small Door has managed to bring together a group of kind, compassionate, professional individuals who are a joy to work with. In a challenging job, it means so much to know that I have an amazing team supporting me every step of the way.